Merchant Payments 203: Navigating Fraud and Chargebacks
Objective: Enable the learner to effectively detect and analyze fraud in their environments while optimizing chargeback response in order to minimize loss. At the end of this course, learners will exhibit the skills required to monitor and track key performance indicators and card product data to uncover potentially fraudulent transactions and successfully reduce fraud while preserving the customer experience.
Course Length: 1-2 Hours